Every Area of the Platform at a Glance
| Area | What it’s for | In detail |
|---|---|---|
| Dashboard | Usage overview — minutes, trends, and on the prepaid plan credit and top-up | Dashboard |
| Result Dashboard | Searchable table of captured data per call | Result Dashboard |
| Calling Dashboard | Call log with recordings, filters, call detail | Calling Dashboard |
| Create Workflow → Configuration | Name, description, primary language, timezone, voice; under Show advanced speech-to-text/text-to-speech/language-model selection plus parameters such as barge-in behavior and silence timeout | Create Workflow |
| Create Workflow → Builder | The prompt (max. 10,000 characters), Prompt Library, Generate with AI | Writing the Prompt |
| Create Workflow → Properties | Which data is captured | Properties |
| Create Workflow → Integration | Post-call actions and attached integrations | Follow-up |
| Create Workflow → IO | Outbound only: column mapping and output values | Outbound Workflow |
| Deploy to Phone / Deploy to Web | Deployment to a number or widget | Deploying |
| Call Now | Test call, any time, without deployment | Test |
| Outbound Workflow | Outbound calls from a contact list | Outbound Workflow |
| Knowledge Base | Reference documents | Knowledge Base |
| Marketplace (Tools) | Connect integrations or build your own | Extend |
| Account Settings | Change password, recording setting (if enabled: record with the caller’s verbal consent, under a prior agreement, without notice, or don’t record), sign out | Account Settings |
The available voices and AI models depend on your account and are shown live in the picker — it isn’t a fixed list. Check in the product what’s available to you.
The Live / Staging status on a Workflow’s card shows whether it is actively deployed or still being worked on. It changes through deployment.
Also in this section: Glossary, Limits, FAQ & Troubleshooting, and Support.