Extend
Your Workflow can do more than answer inbound calls. This section covers three ways to extend it:
| Approach | When | Effort |
|---|---|---|
| Outbound Workflow | Bulk or scheduled outbound calls — reminders, confirmations, follow-ups — from a contact list | Set up once, run repeatedly |
| Marketplace Integrations | A ready-made connection exists for the system you want (Slack, Google Calendar, Jira, and more) | Connect once via OAuth or credentials, then attach actions |
| Custom Integrations | Your own API, or a system without a ready-made connection | Define the connection and actions yourself, no code |
Built-in post-call actions (Email, Webhook, Telegram, Push Notification) don’t require any of this setup — see Follow-up (Integration Tab).